Changing, transferring, or cancelling your entry

What can I change myself?

You can edit your participant details from your registrations in your account: your contact details, emergency contact, and the extras your organizer asked for, like shirt size.

Two limits apply. Only confirmed entries can be edited, and editing closes at the organizer's registration cutoff. After that the roster is locked so bib assignment and results are not shifting under the organizer on race week.

Can I change my distance?

Not from your side. Moving between distances changes what you paid and what capacity you occupy, so your organizer handles it. Ask them using the support email on the race page.

Can I give my entry to someone else?

Sometimes. Transfers are run by your organizer, and whether they allow them is their policy. If they do, they transfer the entry to the new runner from their dashboard, and that runner's own details replace yours. Do not just hand over your bib: the results, the emergency contact, and the photo matching all stay attached to your name.

How do I cancel and get a refund?

For a PodiumBase-hosted entry, refunds follow your organizer's published policy. Contact the organizer using the support email on the race page. While the event is open and its roster permits refunds, the organizer can initiate an approved refund from your entry. Once the event is closed or archived in PodiumBase, roster refund controls are unavailable; ask the organizer for next steps. For an entry registered through an outside provider, request the refund from that provider, which collected the payment. If the organizer offers deferrals instead, see deferring your entry.