Creating ticket types and pricing tiers

What is a ticket type?

One buyable entry option. Most races create one per distance: a 5K ticket, a 10K ticket, a half. If you sell the same distance at two prices, for example a member and non-member rate, those are two ticket types, not one.

Each carries a name, an optional distance label, a base price, and a capacity.

How does capacity work?

Capacity is the number of entries that ticket type will sell before it stops. Sell-outs are per ticket type, not per event, so your 10K can fill while your 5K keeps selling.

Set capacity to 0 for an option you want visible but not currently sellable.

What do the three statuses mean?

• Active. On sale and visible.
• Hidden. Not shown on the registration page. Use it for an option you are still preparing, or a private entry you send a direct link to.
• Closed. Visible but no longer selling. Use it when you want athletes to see the option existed and has ended, rather than wondering where it went.

Reordering ticket types changes the order athletes see them in, so put your headline distance first.

How do I run early-bird pricing?

Add pricing tiers to a ticket type. A tier is a price with a start and an end time, so you schedule the whole ladder up front rather than remembering to change the number at midnight:

• Early bird, opens with registration, ends six weeks out.
• Standard, picks up from there.
• Late, the final two weeks.

Whichever tier covers the moment of purchase sets the price. Outside every tier, the base price applies, so keep the base price as your intended standard rate.

Can I copy last year's setup?

Yes. See cloning last year's event.