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Section 7 of 9

Running your event.

Event setup, coverage, rosters, athlete email, sponsors, and payouts.

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44
Last updated
Sep 30, 2026

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Everything else, A to Z

Adding your teamInvite teammates to help run your events and choose what they can do.Approving and declining deferral requestsDeciding deferrals, setting how long the credit lasts, and where athletes can spend it.Building your athlete rosterAdd your athletes by syncing, importing a CSV, or entering them by hand so photos match to the right runner.Collecting extra information and waivers from athletesAdding your own registration questions, conditional follow-ups, waiver text, and what the entry includes.Copying your setup from last year's eventReusing a previous event's registration configuration, and the one thing you should not copy.Customize your athlete emailsChange the wording of the automated emails PodiumBase sends your athletes for your event.Emailing your athletesSend your athletes the right email at the right moment, from registration open to photos ready.Handling photo match disputesWhat a dispute is, how it differs from a flagged photo, and what each outcome means.How club referrals and payouts workHow the club referral program drives registrations and how payouts work.How PodiumBase works for race organizersThe organizer platform at a glance, which parts work together, and which capabilities depend on event activation.How to refund a photo purchaseReview and decide refund requests, or issue a goodwill refund, with every decision logged.How to sell photo bundles at your raceOffer passes for eligible published photos included by your event configuration.Importing your finish timesImport results so each runner's time and place can appear with their photos.Inviting your photographerAdd your own photographers by email so they are assigned to your event alongside PodiumBase coverage.Posting a photographer opportunityInvite photographers to apply to shoot your race, then review and pick the ones you want.Race-day check-in and packet pickupChecking athletes in by search or QR, tracking packet pickup, and the race-day audit trail.Reading your sales dashboardSee what your event earned, how sales trend over time, and how revenue splits across photographers.Reading your sponsor reportWhat each number on a sponsor report means, where it came from, and what it does not claim.Reviewing flagged photosSee photos that people flagged and decide each one, with a note and an audit trail.Reviewing photographer applicationsDeciding who shoots your race, what a decline note does, and why an approval is not the last step.Running a waitlist for a sold-out raceFirst-come and lottery waitlists, offer windows, and filling places automatically.Selling add-ons alongside race entriesPhoto packs, merchandise, meals, parking, and donations sold during registration.Setting up coverage zonesMap the places you want photographed, assign photographers to them, and brief them before race day.Setting your course and scheduleUpload your route, list your distances, and add a race-day schedule and overview.Sponsor orders and partner reportsWhat happens after a sponsor buys a package, and the report you send them afterwards.Tagging clips to a bibMatch uploaded race clips to a runner's bib so they reach the right athlete.Understanding live-results availabilityConfirm whether live results are supported for an event and what to use when they are not.Using your event flyerThe shareable flyer generated from your event, and where it is worth posting.Watching live photo coverageSee photos flow in during your event and spot which bibs and zones still need coverage.Writing a pre-race brief for your photographersWhat to tell a photographer before race day, and the fields that prevent race-morning phone calls.Your billing settingsAdd a payment method, connect Stripe to get paid, and see your commission summary.Your organization brandingSet your logo, banner, colors, and details once so they carry across all your events.

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