Skip to content
Complete index

Every article. All 102.

Grouped by section, in the same order as the help center. If you would rather browse by audience, start at the help center.

Can I share and post my race photos
How to add your own race photos so other runners can find theirs.
Contributing photos to a race
Add community photos through an event's contribution flow and return later to races you have contributed to.
Face-matching mechanics and privacy
What happens to your selfie, how accurate matching is, and how to turn it off.
How much do race photos cost
What is free, what a single photo and a bundle cost, and why the price differs between races.
How to buy your race photos
Add photos to your cart and pay securely, with or without an account.
How to claim your race photos
Use a claim link to find and confirm the race photos that are you.
How to download free race photos with your bib number
For free-photo races, enter your race number to download your photos with no account.
How to download your race photos
How to download your photos, what the free preview looks like, and what you get after buying.
How to find your photos on a race page
Browse an event gallery, use the bib filter, and check whether selfie search is offered for your account, consent, age, and jurisdiction.
How to get told when photos from your race go up
Leave your email on a race page; if eligible published coverage becomes available and a match is found, we can send one message with a link.
How to get your race photos
The three ways to find your photos after a race, how long they take to arrive, and what to do if none show up.
How to search for your race photos with a selfie
How eligible selfie enrollment works, what makes a good image, matching limits, and how to remove it.
Adding a sponsor to your event
Onboarding a brand, building a package they can buy, granting them to an event, and tagging their logo.
Adding your team
Invite teammates to help run your events and choose what they can do.
Approving and declining deferral requests
Deciding deferrals, setting how long the credit lasts, and where athletes can spend it.
Assigning bib numbers to your athletes
Assigning a range across your roster, fixing one entry, and why bibs matter for photos.
Building your athlete roster
Add your athletes by syncing, importing a CSV, or entering them by hand so photos match to the right runner.
Collecting extra information and waivers from athletes
Adding your own registration questions, conditional follow-ups, waiver text, and what the entry includes.
Copying your setup from last year's event
Reusing a previous event's registration configuration, and the one thing you should not copy.
Creating promo codes for your race
Percent and fixed discounts, usage caps, date windows, and why a code gets rejected.
Creating ticket types and pricing tiers
One ticket type per entry option, how capacity works, and scheduling early-bird price changes.
Customize your athlete emails
Change the wording of the automated emails PodiumBase sends your athletes for your event.
Emailing your athletes
Send your athletes the right email at the right moment, from registration open to photos ready.
Handling photo match disputes
What a dispute is, how it differs from a flagged photo, and what each outcome means.
How club referrals and payouts work
How the club referral program drives registrations and how payouts work.
How PodiumBase works for race directors
The organizer platform at a glance, which parts work together, and which capabilities depend on event activation.
How race directors get paid
Set up Stripe payouts so your earnings reach your bank account.
How to get your race photographed
How to list your event and choose how photo coverage is funded.
How to refund a photo purchase
Review and decide refund requests, or issue a goodwill refund, with every decision logged.
How to sell photo bundles at your race
Offer passes for eligible published photos included by your event configuration.
How to take race registrations on PodiumBase
Turning on registration for your event, what you set up first, and how entries reach you.
Importing your finish times
Import results so each runner's time and place print onto their photos and certificate.
Inviting your photographer
Add your own photographers by email so they are assigned to your event alongside PodiumBase coverage.
Posting a photographer opportunity
Invite photographers to apply to shoot your race, then review and pick the ones you want.
Race-day check-in and packet pickup
Checking athletes in by search or QR, tracking packet pickup, and the race-day audit trail.
Reading your financials report
Gross collected, discounts, fees, your net, and reconciling against the Stripe transfer.
Reading your sales dashboard
See what your event earned, how sales trend over time, and how revenue splits across photographers.
Reading your sponsor report
What each number on a sponsor report means, where it came from, and what it does not claim.
Refunding and transferring race entries
Refunding an entry, why group entries refund together, and moving an entry to another runner.
Reviewing flagged photos
See photos that people flagged and decide each one, with a note and an audit trail.
Reviewing photographer applications
Deciding who shoots your race, what a decline note does, and why an approval is not the last step.
Running a waitlist for a sold-out race
First-come and lottery waitlists, offer windows, and filling places automatically.
Selling add-ons alongside race entries
Photo packs, merchandise, meals, parking, and donations sold during registration.
Setting up coverage zones
Map the places you want photographed, assign photographers to them, and brief them before race day.
Setting up your event page
Create your event and fill in the date, distances, cover image, and coverage in a few minutes.
Setting your course and schedule
Upload your route, list your distances, and add a race-day schedule and overview.
Sponsor orders and partner reports
What happens after a sponsor buys a package, and the report you send them afterwards.
Tagging clips to a bib
Match uploaded race clips to a runner's bib so they reach the right athlete.
Understanding feature availability for your event
How to confirm a capability is on for your event before you put it in registration copy, sponsor terms, or athlete email.
Understanding live-results availability
Confirm whether live results are supported for an event and what to use when they are not.
Uploading and curating your photos
Upload a full set of race photos, then hide any non-race frames from the public gallery.
Using your event flyer
The shareable flyer generated from your event, and where it is worth posting.
Watching live photo coverage
See photos flow in during your event and spot which bibs and zones still need coverage.
Writing a pre-race brief for your photographers
What to tell a photographer before race day, and the fields that prevent race-morning phone calls.
Your billing settings
Add a payment method, connect Stripe to get paid, and see your commission summary.
Your organization branding
Set your logo, banner, colors, and details once so they carry across all your events.
How and when race photographers get paid
How earnings, tips, and payouts work for photographers.
How photographers upload race photos
How to upload the photos you shot at a race, and what makes a photo usable.
How to apply for Verified Pro
How the Verified Pro application works, what it asks for, and what happens after you submit.
How to become a race photographer with PodiumBase
How to apply to shoot races on PodiumBase and get your first event.
How to find and accept race photography work
Use your opportunities inbox to find races to shoot and accept the ones you want.
Managing your engagements
Use your work hub to track shoots that are pending, upcoming, and completed.
Reading your earnings dashboard
Understand your earnings dashboard, your payout status, and what is still pending.
Setting up Stripe payouts
Connect Stripe so your earnings reach your bank, and know when payouts arrive.
Sharing your photographer referral link
Find your eligible referral links, share them without altering the code, and understand the statuses you can see.
Tracking your deliverables
See your upload deadline and coverage target for a shoot and watch your batches go live.
Understanding your pre-race brief
Where to find the brief for a shoot and what it tells you about the day.
Which photographer tier should I choose
Pro and Community earn the same rate; the difference is price band, verification, and matching.
Your onboarding checklist
The steps from creating your account to landing your first assignment.